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Privacy Policy

Privacy Policy for Sun X Communications

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Effective Date: 01/01/2025

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Sun X Communications ("we," "us," or "our"), located at SCO 345-346, First Floor, Sector 35-B Chandigarh 160022 is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (sunxcom.com) (the "Site") or interact with our services.  

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2. Information We Collect

We may collect the following types of information:

  • Personal Information:

    • Contact Information: Name, email address, phone number, postal address, business name (if applicable).

    • Business Information: Information about your business if you are a commercial client.

    • Service-Related Information: Information related to the services you are interested in or have purchased from us (e.g., CCTV requirements, UPS specifications).

    • Technical Information: IP address, browser type, device information, usage data (website analytics).

  • Non-Personal Information: Aggregated data that does not identify you personally.

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3. How We Use Your Information

We may use your information for the following purposes:

  • Providing Services: To provide and fulfill the services you request, including installation, maintenance, and support.

  • Communication: To communicate with you about your inquiries, orders, service updates, and marketing materials (you can opt out of marketing communications).

  • Improving Services: To analyze data and improve our website, products, and services.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Marketing (with consent): To send you promotional offers and information about our services, only if you have given us consent to do so.

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4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us with services such as payment processing, IT support, and marketing. We ensure these providers are bound by confidentiality agreements.

  • Legal Authorities: If required by law or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business.

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5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.  

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6. Your Choices

  • Access and Correction: You may have the right to access and correct your personal information. Contact us to request this.

  • Opt-Out: You can opt out of marketing communications at any time by contacting us.

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7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

 

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.  

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9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Sun X Communications SCO 345-346, First Floor, Sector 35-B Chandigarh 160022

admin@sunxcom.com

0172 2601480

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